Shipping Policy
At Lunatear, we strive to deliver your orders as quickly and efficiently as possible while ensuring a seamless shopping experience. Below is our shipping policy for all purchases made at lunatear.com:
Free Shipping
We offer free standard shipping on all orders of $99 USD or more. For orders below $99, a flat shipping fee will be applied at checkout, which varies depending on your location.
We offer free standard shipping on all orders of $99 USD or more. For orders below $99, a flat shipping fee will be applied at checkout, which varies depending on your location.
Shipping Destinations
We proudly ship worldwide to most countries from our fulfillment centers. Please note that some remote or restricted areas may have limited shipping availability. If your location is not serviceable, we will notify you during the checkout process.
We proudly ship worldwide to most countries from our fulfillment centers. Please note that some remote or restricted areas may have limited shipping availability. If your location is not serviceable, we will notify you during the checkout process.
Estimated Delivery Time
All orders are processed within 1-3 business days (excluding weekends and holidays) after payment confirmation. Once your order is shipped, the estimated delivery time is 10 to 25 business days, depending on your location and customs clearance processes. Please note that delivery times are estimates and may vary due to factors such as weather, holidays, or unexpected delays with carriers.
All orders are processed within 1-3 business days (excluding weekends and holidays) after payment confirmation. Once your order is shipped, the estimated delivery time is 10 to 25 business days, depending on your location and customs clearance processes. Please note that delivery times are estimates and may vary due to factors such as weather, holidays, or unexpected delays with carriers.
Shipping Costs
For orders under $99, shipping costs are calculated based on your delivery address and will be displayed at checkout. We work with trusted carriers to ensure safe and reliable delivery of your Lunatear products.
For orders under $99, shipping costs are calculated based on your delivery address and will be displayed at checkout. We work with trusted carriers to ensure safe and reliable delivery of your Lunatear products.
Tracking Your Order
Once your order has shipped, you will receive a confirmation email with a tracking number and instructions to monitor your package’s progress. If you do not receive this email, please check your spam/junk folder or contact our customer support team at support@lunatear.com.
Once your order has shipped, you will receive a confirmation email with a tracking number and instructions to monitor your package’s progress. If you do not receive this email, please check your spam/junk folder or contact our customer support team at support@lunatear.com.
Customs and Duties
For international orders, customs fees, import duties, or taxes may apply, depending on your country’s regulations. These fees are the responsibility of the customer and are not included in the order total or shipping costs. We recommend checking with your local customs office for more information.
For international orders, customs fees, import duties, or taxes may apply, depending on your country’s regulations. These fees are the responsibility of the customer and are not included in the order total or shipping costs. We recommend checking with your local customs office for more information.
Lost or Damaged Packages
Lunatear is committed to ensuring your order arrives in perfect condition. If your package is lost or arrives damaged, please contact us at support@lunatear.com within 7 days of the estimated delivery date, and we will work to resolve the issue promptly.
Lunatear is committed to ensuring your order arrives in perfect condition. If your package is lost or arrives damaged, please contact us at support@lunatear.com within 7 days of the estimated delivery date, and we will work to resolve the issue promptly.
Contact Us
If you have any questions about our shipping policy or need assistance with your order, please reach out to our customer support team at support@lunatear.com. We’re here to help make your Lunatear experience exceptional!
If you have any questions about our shipping policy or need assistance with your order, please reach out to our customer support team at support@lunatear.com. We’re here to help make your Lunatear experience exceptional!
Note: Shipping times and policies are subject to change. Please check this page for the most up-to-date information.