Payment Policy
At Lunatear, we aim to provide a secure and convenient checkout experience for all purchases made at lunatear.com. Our Payment Policy outlines the accepted payment methods, security measures, and other important details to ensure a smooth transaction process. Please review the information below.
Accepted Payment Methods
We accept a variety of payment methods to make your shopping experience as flexible as possible:
We accept a variety of payment methods to make your shopping experience as flexible as possible:
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Credit/Debit Cards: Visa, MasterCard, American Express, and Discover.
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Digital Wallets: PayPal, Apple Pay, Google Pay, and other supported digital payment platforms (availability may vary by region).
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Other Methods: Additional regional payment options may be available at checkout, depending on your location.
All payments must be made in US Dollars (USD), and the total amount, including taxes and shipping fees, will be displayed at checkout before you confirm your order.
Payment Security
Your security is our top priority. Lunatear uses industry-standard encryption and secure payment gateways to protect your personal and financial information during transactions. Our website is equipped with SSL (Secure Socket Layer) technology to ensure that your data remains safe and confidential. We do not store your full payment details on our servers, and all transactions are processed through trusted third-party payment providers.
Your security is our top priority. Lunatear uses industry-standard encryption and secure payment gateways to protect your personal and financial information during transactions. Our website is equipped with SSL (Secure Socket Layer) technology to ensure that your data remains safe and confidential. We do not store your full payment details on our servers, and all transactions are processed through trusted third-party payment providers.
Order Confirmation
Once your payment is successfully processed, you will receive an order confirmation email with the details of your purchase. If you do not receive this email within 24 hours, please check your spam/junk folder or contact our customer support team at support@lunatear.com to verify your order status.
Once your payment is successfully processed, you will receive an order confirmation email with the details of your purchase. If you do not receive this email within 24 hours, please check your spam/junk folder or contact our customer support team at support@lunatear.com to verify your order status.
Payment Issues
In the event of a payment issue, such as a declined card or insufficient funds, you will be notified during the checkout process. Please ensure that:
In the event of a payment issue, such as a declined card or insufficient funds, you will be notified during the checkout process. Please ensure that:
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Your payment information is entered correctly.
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Your card or payment method has sufficient funds or credit.
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Your payment method is valid and not expired.
If you encounter persistent issues, please contact your bank or payment provider, or reach out to our customer support team at support@lunatear.com for assistance.
Taxes and Duties
All prices displayed on lunatear.com are in US Dollars and exclude applicable taxes and international duties. Depending on your location, sales tax or VAT may be added at checkout. For international orders, customs fees, import duties, or taxes may apply, which are the responsibility of the customer. These fees are not included in the order total and are determined by your country’s customs regulations. We recommend checking with your local customs office for more information.
All prices displayed on lunatear.com are in US Dollars and exclude applicable taxes and international duties. Depending on your location, sales tax or VAT may be added at checkout. For international orders, customs fees, import duties, or taxes may apply, which are the responsibility of the customer. These fees are not included in the order total and are determined by your country’s customs regulations. We recommend checking with your local customs office for more information.
Promotions and Discounts
Lunatear may offer promotional codes or discounts from time to time. These can be applied at checkout, subject to the terms and conditions of the promotion. Discounts cannot be combined unless explicitly stated, and promotional codes are typically valid for one-time use per customer. If you encounter issues applying a discount, please contact us at support@lunatear.com for assistance.
Lunatear may offer promotional codes or discounts from time to time. These can be applied at checkout, subject to the terms and conditions of the promotion. Discounts cannot be combined unless explicitly stated, and promotional codes are typically valid for one-time use per customer. If you encounter issues applying a discount, please contact us at support@lunatear.com for assistance.
Refunds
Refunds for eligible returns are processed according to our Return & Refund Policy (#). Refunds will be issued to the original payment method within 5-10 business days of receiving and approving the returned item(s). Please note that it may take additional time for the refund to appear in your account, depending on your bank or payment provider.
Refunds for eligible returns are processed according to our Return & Refund Policy (#). Refunds will be issued to the original payment method within 5-10 business days of receiving and approving the returned item(s). Please note that it may take additional time for the refund to appear in your account, depending on your bank or payment provider.
Contact Us
If you have any questions about our Payment Policy or need assistance with a payment-related issue, please contact our customer support team at support@lunatear.com. We’re here to help ensure a seamless and secure shopping experience at lunatear.com.
If you have any questions about our Payment Policy or need assistance with a payment-related issue, please contact our customer support team at support@lunatear.com. We’re here to help ensure a seamless and secure shopping experience at lunatear.com.
Note: This policy is subject to change. Please check this page for the most up-to-date information.