Terms of service
Lunatear Terms of Service
Welcome to Lunatear! These Terms of Service ("Terms") govern your use of our website, lunatear.com, and the purchase of products and services from Lunatear. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or services. If you have any questions, please contact us at support@lunatear.com.
1. General Conditions
-
You must be at least 18 years old or the age of majority in your jurisdiction to use lunatear.com or purchase our products.
-
You agree to use our website and services only for lawful purposes and in accordance with these Terms.
-
We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion, including if we believe your conduct violates these Terms or applicable laws.
2. Products and Services
-
All products listed on lunatear.com are subject to availability. We reserve the right to limit quantities or discontinue products at any time without notice.
-
We strive to provide accurate product descriptions, images, and pricing. However, errors may occur. If a product is mispriced or incorrectly described, we may cancel your order and issue a full refund.
-
Due to the intimate nature of our products, all sales are subject to our Return & Refund Policy (#).
3. Orders and Payments
-
By placing an order, you agree to provide accurate and complete information, including your name, shipping address, and payment details.
-
All payments are processed in US Dollars (USD) and subject to our Payment Policy (#).
-
We reserve the right to refuse or cancel any order for reasons including suspected fraud, payment issues, or violations of these Terms.
-
You are responsible for any applicable taxes, customs fees, or duties for international orders, as outlined in our Shipping Policy (#).
4. User Accounts
-
You may create an account on lunatear.com to track orders and manage your preferences. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
-
Notify us immediately at support@lunatear.com if you suspect unauthorized access to your account.
-
We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent activity.
5. Intellectual Property
-
All content on lunatear.com, including text, images, logos, and designs, is the property of Lunatear or its licensors and is protected by copyright, trademark, and other intellectual property laws.
-
You may not reproduce, distribute, modify, or create derivative works of our content without prior written permission from Lunatear.
6. User Conduct
You agree not to:
You agree not to:
-
Use our website for any unlawful or unauthorized purpose.
-
Attempt to gain unauthorized access to our systems or interfere with the functionality of lunatear.com.
-
Post or transmit any content that is defamatory, obscene, or harmful.
-
We reserve the right to take appropriate action, including legal action, against any user who violates these Terms.
7. Third-Party Links
-
Our website may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or terms of these third parties. Accessing third-party links is at your own risk.
8. Limitation of Liability
-
To the fullest extent permitted by law, Lunatear, its affiliates, and their respective officers, directors, and employees shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of lunatear.com or our products.
-
Our liability for any claim related to your purchase or use of our services is limited to the amount you paid for the product or service in question.
-
We are not responsible for delays, damages, or losses caused by factors beyond our control, including shipping carrier issues, customs delays, or force majeure events (e.g., natural disasters).
9. Disclaimer of Warranties
-
All products and services on lunatear.com are provided “as is” and “as available” without warranties of any kind, express or implied, except as required by law.
-
We do not guarantee that our website will be uninterrupted, error-free, or free from viruses or other harmful components.
-
Product performance may vary based on individual use, and we are not responsible for dissatisfaction due to personal preferences.
10. Indemnification
-
You agree to indemnify and hold harmless Lunatear, its affiliates, and their respective officers, directors, and employees from any claims, damages, or expenses (including legal fees) arising from your violation of these Terms, misuse of our website, or infringement of any third-party rights.
11. Changes to These Terms
-
We may update these Terms from time to time to reflect changes in our practices or legal requirements. The updated Terms will be posted on this page with the “Last Updated” date. Continued use of lunatear.com after changes constitutes your acceptance of the revised Terms.
12. Governing Law
-
These Terms and your use of lunatear.com are governed by the laws of the United States, without regard to conflict of law principles. Any disputes arising from these Terms shall be resolved in the courts located in the United States.
13. Termination
-
We may suspend or terminate your access to lunatear.com at any time, with or without notice, if you violate these Terms or engage in conduct we deem harmful to our business or other users.
-
Upon termination, your right to use our website and services will cease, but any provisions of these Terms that should reasonably survive termination (e.g., indemnification, limitation of liability) will remain in effect.
14. Contact Us
If you have any questions, concerns, or feedback about these Terms or our services, please contact our customer support team:
If you have any questions, concerns, or feedback about these Terms or our services, please contact our customer support team:
-
Email: support@lunatear.com
-
Website: lunatear.com
We’re here to ensure your experience with Lunatear is positive and respectful of your rights.